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Return Policy
At Luz de Sevilla, our priority is that you are completely satisfied with your purchase. If for any reason you are not, here is how to proceed.
Return Period
Our return policy lasts for 15 days. If more than 15 days have passed since the date of receipt of your purchase, unfortunately we cannot offer you a refund or exchange.
Conditions for returns
To be eligible for a return, your item must meet the following conditions:
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You must present the receipt or proof of purchase.
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It must be intact and undamaged.
The customer is responsible for the shipping costs of the return.
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